Program Policies
- Response Time — I reply within 2-3 hours, Monday–Sunday
- Coaching Hours — You can message anytime, but replies are sent during coaching hours which are 10AM to 7PM EST
- Message Types — Voice notes, text messages, meal photos, and glucose‑log screenshots are welcome.
- Message Length — Please keep voice notes to 1–3 minutes for clarity and efficiency
- One Topic Per Message — This helps keep communication organized and ensures nothing gets missed.
- No Medical Advice — I cannot adjust medications or provide medical directives.
- No Emergency Support — Voxer is not for urgent or emergency situations.
- Non‑Refundable Trial — The 7‑day Voxer trial is non‑refundable, even if you choose to stop early.
- No Auto‑Renewal — Your trial will not auto‑renew. When it ends, your access simply closes.
- Continuation Option — If you want to continue, the ongoing option is a 4‑week Voxer coaching package for $297.
- End of Access — If you choose not to continue, access to my coaching ends automatically at the close of your 7 days, even if you choose to continue to use the VOXER app for other reasons.
